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Bilsdale Project Restore Support Line:

0800 121 4828

Caution
Some smart TVs require a UK broadcast to be tuned before allowing catchup software like the BBC Iplayer and ITV Hub to work.
This means that if you have these services working and you are unsuccessful at picking up a UK station after a retune your Iplayer and other Applications could cease to work !!

If you are lucky enough to get some stations they may be weak and suffer from break up /picture freeze.
There is no way for us to check this for you and Pearson’s can not be held responsible for any changes as a result of your actions when re-tuning.
https://www.freeview.co.uk/help/automatic-retune

March 2020
The Bilsdale story continues and the information seems to be coming very slow!
Another interim mast has been built that may have changed the signals available to you. In particular signal should have improved for those closer to the edge of Bilsdale.  Eg Stokesley, Ayton, Hutton Rudby, Marton, Coulby Newham.  The 2nd interim tower is now transmitting.  You may need to retune your set yet gain to make the best of the new situation!

The REPLACEMENT Mast is not due for 18th months.

Freeview Statement

Arqiva Statement